📍 37/2, Jaman Tower (5th Floor Lift), Purana Paltan, Dhaka-1000
Answers & Guidance

Frequently Asked Questions (FAQ)

Find answers to common questions regarding visa applications, Umrah pilgrimage regulations, and flight reservations.

🌍 Visa Processing Questions

Can any agency guarantee 100% visa approval?

No ethical agency can guarantee visa approval. Sovereign embassies and high commissions (such as the Saudi Ministry of Foreign Affairs, UK Home Office, US Department of State, and Thai Embassy) hold exclusive authority over approval decisions. What RJ INTERNATIONAL guarantees is flawless file preparation, accurate translation, compliance with embassy regulations, and rigorous scrutiny to maximize your approval chances.

What is the minimum passport validity required to apply for a visa?

Almost all embassies require a passport with at least 6 months of remaining validity from the intended date of departure from Bangladesh, along with at least 2 blank visa pages.

How do I check the status of my visa application?

Simply visit our Track Request portal and enter the unique tracking ID (e.g. RJ-VSA-XXXXXXX) provided on your invoice or SMS.

🕌 Umrah Pilgrimage Questions

Can women perform Umrah without a Mahram?

Yes. Under updated Saudi Ministry of Hajj and Umrah regulations, women of all ages are now permitted to perform Umrah without a male Mahram, provided they travel in an authorized group or organized package arranged by a licensed agency like RJ INTERNATIONAL.

How close are the hotels in your Umrah packages to the Holy Harams?

We verify all hotel distances beforehand:

  • Economy: 400-500 meters from Haram boundary (approx. 5-6 min walk).
  • Standard: 150-250 meters (Ajyad / Safwah zones).
  • VIP 5-Star: Directly on the courtyard (Clock Tower, Swissotel, Pullman Zamzam).

✈️ Flight Booking & Ticketing

How do I confirm my flight ticket after submitting a booking form?

When you submit a booking through our Book a Flight page, our ticketing officers verify live airline seat inventory and lock the lowest available fare. We then contact you via phone or WhatsApp with the PNR confirmation and payment link. Once verified, the official e-ticket is issued immediately.

Where is RJ INTERNATIONAL's physical office located?

Our registered office is at 37/2, Jaman Tower (5th Floor Lift), Purana Paltan, Dhaka-1000. You are welcome to visit us Saturday through Thursday, 10:00 AM to 7:00 PM.